The Partnership for Families, Children and Adults has been serving the Tennessee Valley community for 140 years through professional counseling, crisis intervention, and prevention services. The Partnership began with the 1877 establishment of the Ladies Aid Society, which later became the Florence Crittenton Home. Under direction of United Way, The Florence Crittenton Service, Family Service Agency and Travelers Aid Society merged into Community Services of Greater Chattanooga, Inc. in 1973. In 1981, the agency assumed the name Family and Children’s Services of Chattanooga, Inc., and in 2003 became the Partnership for Families, Children and Adults.


Partnership provides professional counseling, crisis intervention, and prevention services through a range of programs that support victims of abuse and human trafficking, families experiencing challenges, youth who have been neglected or abused, senior citizens, and individuals who are deaf or hard of hearing.

Victim Support Services include a Family Violence Center, Rape Crisis Center, Family Connections Supervised Visitation Center, and a Victims of Crime Act program. Services offered include a 24/7 crisis hotline, crisis counseling, safety planning, lethality assessments, community referrals, court advocacy, housing and employment services, bilingual services, case management and legal advocacy to victims. Partnership’s aim is to stop the cycle of violence and provide the tools to help individuals and families heal from their trauma.

Family Strengthening Services offers several programs, such as Building Stable Lives, Consumer Credit Counseling, AccessOne Employee Assistance, Family Focused Solutions, and New Visions. These programs aim to break the cycle of poverty by providing skills training, education, counseling, career development, money management support, and housing dependent on the family’s needs. Partnership also utilizes a strengths-based, two-generational and trauma-informed approach when providing their services.

The Youth Services program works to provide safe homes for youth who have experienced abuse or neglect through either foster care or adoption. Partnership provides ongoing support and training to Foster Parents and in addition to staff individually meeting with children, youth in foster care have access to the I.A.M. READY Center. The center is available for youth in the Hamilton and Bradley counties and their services prepare youth to transition out of the foster care system by providing life and social skill training, finance management development, and health education.

Partnership’s Chief Executive Officer, Pam Ladd, first joined the organization in 2015 as Chief Operating Officer and interim CEO. Prior to her time at Partnership, Ladd served as a member of the Chattanooga City Council, Assistant Vice President of UNUM Provident and provided interim executive leadership to the Women’s Fund of Chattanooga. Ladd was also the 2013 recipient of the “UnBought and UnBossed” award and is a Chattanooga Woman of Distinction.